Privacy Policy
Last updated: [July 30 2026]
1. Introduction
[Legal Entity Name, e.g. “Revivo Metabolic Health Pvt. Ltd.”] (“Revivo”, “we”, “us”, or “our”) operates the website [https://revivohealth.in] (“Website”). This Privacy Policy explains what personal information we collect through the Website, how we use it, and the choices and rights available to you. It is framed with reference to India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 and its rules.
This policy covers only the Website itself. If you become a patient, separate consent and clinical documentation govern the collection and use of your medical records.
2. Information We Collect
a. Information you provide directly
When you submit our appointment or contact form, we collect:
- Full name
- Phone number
- Email address
- Any additional details you choose to share in your message (e.g. reason for enquiry)
b. Information collected automatically
When you browse the Website, we (and our analytics/hosting providers) may automatically collect:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent, and referring website
- Cookie identifiers (see Section 6, Cookies)
3. How We Use Your Information
| Purpose | What we use |
|---|---|
| Responding to your appointment or enquiry request | Name, phone, email, message |
| Contacting you to confirm, reschedule, or follow up on appointments | Name, phone, email |
| Improving the Website and understanding visitor behaviour | Automatically collected data, cookies |
| Sending updates or promotional communications (only where you have opted in) | Email, phone |
| Complying with legal or regulatory obligations | Any of the above, as required |
4. Legal Basis for Processing
We process your personal data on the basis of your consent, given when you voluntarily submit a form on the Website. You may withdraw consent at any time by contacting us using the details in Section 10; this will not affect the lawfulness of processing carried out before withdrawal.
5. How We Share Your Information
We do not sell your personal information. We may share it with:
- Our clinical and front-desk staff, solely to process and respond to your appointment or enquiry request;
- Service providers who support our operations (e.g. website hosting, analytics, SMS/email delivery), who are contractually bound to protect your data and use it only for the purpose we specify;
- Regulators or authorities, where required by applicable law.
6. Cookies
The Website may use cookies and similar technologies to operate correctly and to understand how visitors use the site (e.g. via analytics tools such as Google Analytics). You can control or disable cookies through your browser settings; doing so may affect some Website functionality.
7. Data Retention
We retain the personal data collected through the Website only for as long as necessary to fulfil the purposes described in Section 3, or as required by applicable law, after which it is securely deleted or anonymised.
8. Data Security
We implement reasonable technical and organisational security practices and procedures, consistent with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, including the DPDP Act, 2023, you have the right to:
- Access the personal data we hold about you;
- Correct or update inaccurate or incomplete data;
- Withdraw consent to processing at any time;
- Request erasure of your data, where it is no longer necessary for the purpose it was collected;
- Nominate another individual to exercise these rights on your behalf in the event of death or incapacity;
- Lodge a grievance with our Grievance Officer (Section 10), and if unresolved, with the Data Protection Board of India.
10. Grievance Officer / Contact Us
For questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:
Arvind Ashok
Email: [email protected]
11. Children’s Privacy
The Website is not directed at individuals under 18 years of age. If an appointment or enquiry is being submitted on behalf of a minor, it must be done by a parent or legal guardian.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to the Website, and the “Last updated” date above will be revised accordingly. We encourage you to review this page periodically.Who we are
Suggested text: Our website address is: https://revivohealth.in.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.